Check your Welcome Email to verify your registration code. If you receive one of the following error messages when attempting to register the device, do the following to resolve the issue:Įnsure that you entered the correct registration code when you attempted to register the device. For network troubleshooting information, see Network Connectivity Issues. If you encounter an issue registering the device, ensure that your device is connected to the network. Select Advanced Configuration to modify the network settings and other Android device settings.ĭisplays the CardPointe Integrated Terminal Application version as well as the Payment Card Industry (PCI) PIN Transaction Security (PTS) validation level. This menu provides useful information for troubleshooting CardPointe Integrated Terminal Application and device issues.ĭisplays the internet connection status and configuration. Opens a browser window to the CardPointe Support Site.ĭisplays the CardPointe Integrated Terminal properties. If you need to contact CardPointe Support, you will need to provide the HSN.Įnabling this setting forces the terminal to bypass the unlock screen and automatically start in Customer Mode. The CardPointe Admin Panel provides access to the following information:ĭisplays Connected if the device is successfully connected and authenticated to the CardPointe application service, or Disconnected if the device is not connected to CardPointe application service.ĭisplays the terminal hardware serial number (HSN). In Merchant Mode, you can access the CardPointe Admin Panel. To switch to Merchant Mode from Customer Mode, tap all 4 corners of the touch screen simultaneously. Merchant Mode provides access to the CardPointe Admin Panel, a merchant-facing interface that you use to configure and troubleshoot the CardPointe application. The CardPointe application initially launches in Merchant Mode. Using the CardPointe Integrated Terminal Application in Merchant Mode Record the error codes in the event that you need to contact CardPointe support. Note: If you encounter an error, tap the "Terminal registration failed" banner at the top of the display for troubleshooting information. See Using the Clover Mini CardPointe Application to get started. The CardPointe Application displays the Welcome screen.On the Registration Complete screen, tap Continue to complete the device registration.The CardPointe Application authenticates and registers the Clover Mini with the CardPointe Integrated Payments service. Enter the 8-digit Order ID provided in your welcome email, then tap Continue. On the Terminal Registration screen, tap the empty field to open the keyboard.Before you begin, ensure that you have your order confirmation email and registration code handy. The first time the CardPointe Application launches, it displays the Terminal Registration screen and prompts you to enter the registration code that you received to register the terminal. Once the Clover Mini setup process is complete, you must register the device with CardPointe Integrated Payments to get started. "Press the Red X to Cancel or the Green Circle to Bypass"
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